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How To Connect A Custom Domain To GenPage

How To Connect A Custom Domain To GenPage

Personalizing your GenPage links with your own domain is simple. Just follow the steps below:

Step 1 - Add a DNS Record

Go to your DNS provider (Cloudflare, GoDaddy, 101domain, etc.) and create a new A Record.

Record Settings:

  • Name: Choose a subdomain that will be used exclusively for GenPage. Example: If you enter try, your pages will look like:

    https://try.example.com/tesla or https://try.example.com/apple.
  • Important: Do not use a subdomain that is already in use elsewhere.
  • IPv4 Address: Use the IP address provided by GenPage. You’ll see this in your GenPage brand settings.
  • TTL: Set to Auto if available. If not, any value will work.
  • Copy the IP value from your GenPage settings

    Note: If you’re using GoDaddy, 101domain, or another provider, the interface may look slightly different from Cloudflare, but the settings are the same.

    Cloudflare A record settings

    Step 2 - Configure in GenPage

    1. Go to GenPage Settings → Brand.
    2. Fill out your custom domain information (ex: https://try.example.com/)
    3. Click Save.

    GenPage will automatically check if your domain is set up correctly:

    Custom domain connection in GenPage

    Step 3 - Troubleshooting

    If there are issues, you’ll see red error boxes with one of the following messages:

    Possible errors and solutions

    ✅ Success

    Once all checks turn green, your custom domain is live!
    You can now check your leads, and the links will use your domain, like:

    https://try.example.com/tesla

    Custom domain is connected

    Helpful Links

    Domain registrars and hosting companies typically have their own custom panel for DNS management, but this can typically be done under Domain Settings > DNS Records.

    Listed below is a list of support articles for the most commonly used domain registrars:

    • NameCheap. Adding A Record
    • GoDaddy. Adding A Record
    • Ionos 1&1. Adding A Record
    • Gandi. Adding A Record

    Need Help?
    Contact Support