Case Study

Zaap Case Study - 25% Replies With Creator Cold Emails

With
Adam Petty, Co-Founder @ Zaap
About
Zaap
Industry
Creator SaaS
Founded
2021
Use Case
Personalized Cold Outreach

Background

Zaap.ai is a UK creator economy startup founded in 2021. The platform is an all-in-one toolkit designed for content creators to streamline their online presence and monetization efforts. It combines the functionality of platforms like Linktree, Gumroad, and Mailchimp, offering a comprehensive suite of features for building and managing a creator's online footprint.

Challenges

Zaap’s target customers are entrepreneurs and creators. Typically not an industry used for cold email outreach since individuals are less receptive to being cold approached by companies.

The main goal of Zaap’s campaign was to make each email feel as human-written and natural as possible. If the leads thought this was an automated email, it wouldn't work.

Solution

The Shift to a Personalized Cold Email Strategy

Zaap embraced a hyper-personalized approach. Using a combination of AI tools, such as GenPage, the end result was emails that undoubtedly felt like a human had taken the time to send each one.

Implementing the Strategy with GenPage

Setup & Tech Stack

List Building: Zaap used Phantom Buster to scrape creators from Instagram

Personalization: Zaap used GenPage to create a custom landing page for each creator

Email Sending Platform: Zaap used Instantly to send emails at scale

The Result: Campaigns That Resonate and Convert

Prospects felt like time and care were put into the email they received. It was personal and felt intentional.

Prospects felt compelled to respond, even if they weren’t interested in Zaap, just to say thanks for reaching out.

The Impact of Personalization

Zaap’s campaign was a clear success with a 25% average reply rate (which usually sits around 1-2% for cold outbound)

Success with GenPage

A testament to GenPage’s effectiveness, the Zaap founders shared their excitement about landing many large creators to switch to Zaap, directly attributed to the outreach efforts fueled by GenPage.

Conclusion: Revolutionizing Cold Email with Personalization at scale

Key Results
25%
Reply Rate
18%
Close Rate
91%
Open Rate